Moore's Sewing, Vacuum and FanMoore's Sewing, Vacuum and Fan

Customer Service: 1-800-865-9664

Feedback

How are we doing? Please email us or "Like" us and post your feedback on the Moore's Facebook page.

July 2012


"I love the beginning sewing class taught by Dianne on the 1st and 2nd Wednesdays of the month in Mission Viejo and highly recommend them to anyone interested in learning to sew.  I just started sewing this year and am now hooked!  I really look forward to the classes, not just because of Dianne’s incredible sewing knowledge, but also because of the easy-going, friendly vibe of the class – largely due to Dianne’s warm, fun and approachable style.  It’s always a fun night!"

Bonnie B. - Ladera Ranch, CA


"I bought a machine out of the area. They "adopted" me and offered me access to their new owner classes. Since those four sessions, I have attended several events and joined an embroidery club. This is a great store!"

Sharleen R. - Beaumont, CA


"Awesome place and great service. I will go again. Staff is so friendly and knowledgeable!"

Sung C. - Riverside, CA

February 2012


"Staff is alway very helpful and friendly, always ready to help you! Very knowledgeable.

Gloria R. - Apple Valley, CA


"CA's best sewing store. I love this store! The staff are so knowledgeable and so patient with me when I am a bit slow to learn how to use my sewing machine. They are always there with a smile and helpful hints on all kinds of projects. They have many class we can take to expand our sewing skills, from beginner to advanced. And the Sew Fun Club is so much fun! We learn new techniques and new tools to help our work go so much smoother. And there is Show N Tell where we get to see each other's just-finished projects and can learn from each other. This is a great place to hang out!…"

Jan S.

December 2011


"If you would like to be treated like family shop at Moore's. The staff are extremely helpful and knowledgeable. I have purchased 2 sewing machines and a serger and wouldn't think of shopping elsewhere. They will provide sewing lessons as long as you need them. Awesome store and fablous employees. They are truly your friends.
 

Linda

November 2011


"while out shopping today I stopped by the Moore's store in Riverside. There have been really nice changes to the layout of the store. I liked it--its more people friendly."

Lorraine C. - Los Angeles, CA

 


"You are wonderful! Thank you for being able to tell me over the phone what I was doing wrong with the buttonholes on my Pfaff Ambition 1.5. The sample buttonhole is now perfect. :)"
Robin S. - Hacienda Heights, CA

October 2011


"Had a great time at the AG event this weekend. Am looking forward to next year's event..."

Selma G. (posted on the Moore's Facebook page)

September 2011


"Love all the peeps at HB store. Hope I can name them all: Janine, Ruth, Robin, Nancy, Greg and Brandon. If I missed someone, sorry."

Robin S. - Hacienda Heights, CA


"I miss my sewing and quilting classes with Robyn. Hopefully I can go back soon. It use to be my second home everybody at the HB store is AWESOME. You all do a GREAT JOB. Looking forward to coming back."

Judy T. (posted on the Moore's Facebook page)


"I just wanted to let (Moore's) know that you folks have a first rate customer care and satisfaction staff working on your team. I don’t know all the names but I bought 2 machines in Orange, I take training classes in Mission Viejo and bought a third machine in Riverside. Each and every one of these women/men have taken the time and effort to:
  1. Make me and my family fell at home(I always have to come with my mom who has Alzheimer’s(Lowey Bodies Dementia) and we cannot leave her alone at home by herself). The staff are always very welcoming and accommodating needs/whims/requests. They rank high in the hospitality efforts
  2. They do their utmost to accommodate me because I’m such a novice at this and they are always there to reassure and to help keep my self esteem from getting lost under the carpet.
    1. they are very knowledgably
    2. they are considerate they understand their customer and they know how to make even the most entry level novices like my sister and me feel like we can do this stuff
    3. they take the time to offer the customer choices; they know that we don’t all have the same budgets so they take the time to make sure you get what you want and can afford.

I(n) this day and age with a very sluggish economy and businesses/corporations only struggling to dress the bottom line it is really nice to see places like Moore’s where customer service and satisfaction are their #1 priority. Hats off to All of you!!

Thanks so much.

To many years of continued success"

Joan K. - Studio City, CA

February 2011


"On Saturday, Feb. 12, I attended an Anita Goodesign Specialiy Quilts Made Easy class given by Martha @ the Mission Viejo store. What an AWESOME Day we had. The day was planned out perfectly - there were multiple levels of experience in the class and even the most experienced embroiderer there learned new things. Martha shared with us her favorite notions to make the project easier and all were available there in the store. Hopefully, there will be more of this type of class. :-) "

    Laurel M. - Corona, CA

November 2010


"...this (Anita Goodesign Embroidery Party) was my very first embroidery party and I REALLY enjoyed it very much. I learned a lot and met a lot of really great people. Thank you so much for putting on such a well-organized event. My only complaint is that I didn't win any of the drawings! (I'm just kidding, of course!) I can't wait until the next one and I plan to check out some of the classes you offer at your Riverside store."
Thanks again,
Sue K. - Ranocho Cucamonga, CA

April 2010


"I just want to say, thank you, thank you, thank you!

You guys are awesome! I called on behalf of a friend who lives in Florida. We were talking about crafting/sewing/knitting. She was lamenting over the fact that she broke the button hole foot for her old kenmore and could not find a replacement anywhere. Her love for this machine was too great to replace it with a shiny new one. I called your 800 number and got the best customer service! She turned me onto another web site where my friend could order the foot herself. While you guys didn't make a sale today, you have earned my good will. When the guild meets next month I will be sure and tell the members how you came to the rescue of a fellow sewer.

With much appreciation,"

    Dana M. - CA

March 2010


"Very help full staff. Like your selection of Mettler thread (cotton-silk)”

    Nancy W. - Westminster, CA


"I love Moore's. Over the years I have purchased at least 8 new machines. Each one has been wonderful. With all the free lessons I really learned to use all of them, and trade up to newer and more advanced modles. I love the people who work for Moore's, always friendly and so helpful. The quality of the fabric is the best around. So many of my friends have bought their machines at Moore's, because I sent them.
...Always find what I need on the web site.

What else can I say? I love Moore's
Michele S. - Corona, CA


"I'm very happy with the staff at Moore's. I 've visited other stores for help when I purchased my Praff 2140 and 4872. My sewing machine works better than ever. I recommend my friends to go to Moore's for great service. My sister, granddaughter and daughters have purchased their machines from you. May your business continue to be blessed."

    Hazel L. – Laguna Hills, CA


"Thank you George. I wish you were up here. The shops up here are well below average since you spoiled me with the best. Open a shop up here PLEASE”

    Mona B. - CastleRock, WA


"I just purchased a vacuum. Man, it is a little sucker!!!! I really appreciate knowing most of the staff on a first-name basis. LB”

    Lorraine B. – Huntington Beach, CA